Latest News and projects at Gaddum

Award-winning play ‘Who Cares’ to air on BBC Radio 4

On Monday 9 February 2021, award-winning play ‘Who Cares’ will be broadcast on BBC Radio 4 .

Written by Matt Woodhead and co-produced by The Lowry and LUNG in partnership with Gaddum, offers a rare insight into the lives of young carers in Salford.

The play aims to help identify ‘hidden’ young carers in society and signpost them to support available through local young carers services, as well as raise awareness amongst those who interact with young people on a daily basis.

Who Cares was funded by Arts Council England, Curious Minds and the Oglesby Charitable Trust. The play has also been adapted into a filmed education resource for school, which will be released in schools in Summer 2021 and the Who Cares Campaign, launched in 2019, has been working throughout the pandemic to support young carers.

Click here for more information.

Calling all LGBT+ carers

Gaddum and LGBT Foundation have put together a short survey to better understand LGBT+ carer’s needs and to look at how services should be improved to better support LGBT+ carers.

The survey was produced within the LGBT+ Carers Co-production who all contributed in the design of this survey.

The findings from the survey will be used to support carers organisations to improve the support they provide to LGBT+ communities.

All valid respondents will be entered into a prize draw to win one of four £25 Amazon vouchers. *Only valid responses will be entered into the prize draw (people who identify as LGBT+, are carers and live in the UK).

If you have any questions regarding this survey or would like to provide any further feedback please email

Lift your spirits with Christmas crafting

Get creative this Christmas using everyday household equipment as we show you how to Make your own festive napkin holders

Jean, Kenyon, our Adult Carers and Outreach Development Worker also shows you how to make Christmas cracker gift wrap in this short video.

Have a safe and merry Christmas from everyone in the Gaddum team, we look forward to supporting you in 2021.

Gaddum Carers Salford is closing it’s office…

Salford Carers Service has been supporting carers locally since 2001 offering a comprehensive range of support, tailored to individual carer’s needs.

We have taken the difficult decision to close our Carers Salford office at Kings Court from this week and will continue to operate remotely for the foreseeable future, this decision was made in light of current restrictions caused by the pandemic. The team are all working remotely and are still contactable in the same way via our telephone number or email address.

If you live in Salford and look after someone who has mental health issues, physical disability, long term illness, learning disability, drug or alcohol issues, dementia or frailty due to old age, we are here to support you.  You can contact Gaddum Carers Salford on 0161 834 6069

Carers Rights Day 2020

Carers Rights Day is a national event, which raises awareness on carers rights, and where and when to access the help and support to which they are entitled. This year’s theme is ‘Know Your Rights’
During the current pandemic people are more likely to be a carer now more than ever before. It is estimated there are now an additional 4.5 million unpaid carers in the UK due to the pandemic, bringing total national estimates to as many as 13.5 million.
A carer is anyone who cares, unwaged for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support.

Lynne Stafford, Chief Executive, Gaddum commented;
‘’There is a greater need than ever, to fight for carers rights. Carers need to know and understand their rights: whether at home, in a healthcare setting, in contact with professionals or in the workplace. Gaddum Carers Services empower unwaged carers with both information and support, to feel confident in their caring role. We also support carers to challenge, when their rights are not being met.”

Activities from Gaddum:

• Carers Manchester Contact Point, a first point of contact service for Manchester carers, coordinated by Gaddum will be formally launched.
• Carers Manchester Programme Pathway is a partnership of statutory and voluntary organisations, working together to improve services for Manchester’s unwaged carers.
• There are a range of online groups and activities supporting carers of all ages available.
• Throughout the week there will be online advice and support information released daily covering important topics such as balancing work and care, financial support, information on rights for carers.

Follow @gaddumcentre and @CarersMcr online from Monday 23 November to access these resources.

Announcement of tender award – Salford Carers Service

We are pleased to announce that further to a recent procurement process, the contract for delivery of carers services across the city of Salford has been re-awarded to us.

We have been working in the city since 2001, and will continue for the next five years to support carers of all ages. This continued partnership with Salford City Council, Salford Care Organisation and GMMH will manage a range of services to support carers including, one to one and group support, telephone and online access to advice. The service will also offer targeted support for working carers as well as enhanced support for carers going through hospital liaison and discharge. As well as the continuation and further development of our holistic tailored award winning service for young carers.

A staggering 1 in 8 people are likely to a be carer. A carer can be any age starting from 5 years old. They are someone who cares, unwaged for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support.

Lynne Stafford, Chief Executive of Gaddum says:

“We are delighted our dedicated team can continue to support carers in the city. Over a number of years, we have supported thousands of carers and it is welcoming that we can continue to raise awareness and improve outcomes for them now and in the future.”

Deputy City Mayor, Councillor John Merry, Salford City Council said: “Carers do an incredible job for their family and friends and we want to make sure they have the support they need. We have had excellent feedback on Gaddum’s service and look forward to working with them over the next five years.”

The new elements of this service will be launched in October along with a new Gaddum website which will give clients and professionals an enhanced user experience.

‘Enriching Lives’ project provides a lifeline for carers

At the end of 2019, we were ready to begin a new volunteering and social isolation project – Enriching Lives. Initially, the aim of the project was to recruit a number of socially isolated carers in a range of volunteering roles at Gaddum, to help them feel more connected and engaged in the community.

These roles included social group, peer support, outreach, fundraising and events. However, from mid-March onwards, the coronavirus pandemic hit and the country went into lockdown. Gaddum closed face to face services and moved to a remote model offering telephone support.

The aim was to give socially isolated carers a friendly voice and a listening ear. Referred users identified by our carers team were matched with a telephone support volunteer to receive weekly calls for 30 minutes. In total there were 22 volunteers supporting 39 carers.

Here’s some of the feedback we had from carers and volunteers about the project:

Just having someone to talk to and having someone to listen, having that regular call has lifted my mood and helped me feel less isolated” Carer

As a carer volunteering with other carers I have been able to share my experiences to help others. It feels good helping other carers like me and allows me to connect with other carers too.” Volunteer

We found that working remotely meant volunteers could easily fit calls into their day. Equally, volunteers could be successfully recruited and remotely using technology such as Zoom and Microsoft Teams.

As a result, Gaddum will change the way volunteers are inducted into the organisation offering the process remotely where appropriate. This will mean Gaddum will be able to utilise more volunteers to support service users and the community.

This will significantly change the way Gaddum works with volunteers in the future beyond the Enriching Lives project leaving a legacy of volunteering support for the organisation, service users and communities we work for.

Click on the link below to read the full report about the project.

Peer Advocacy

The Peer Advocacy Project aims to support people who, due to their mental health needs, may find it difficult to speak up on their own, know where to get help or understand what their rights are. Our Volunteer Peer Advocates will use their knowledge and shared lived experiences of mental health to work in partnership with the person and provide 1:1 support with issues and tasks that they are struggling to do on their own. Peer Advocates will be matched to people based on their skill set and will work to empower, build confidence and achieve agreed outcomes and goals.

This is a pilot scheme that is currently only able to support people who are stepping down from working with a statutory Advocate.

Download the volunteer role profile here for more information.

If you would be interested in volunteering for the Peer Advocacy Project, please download and complete our application form.

Maintain your wellbeing

How are you feeling? Things are a little unsettling at the moment and you might be feeling a range of different emotions and that’s OK.

Here are some ways to maintain your wellbeing at this time. For a summary version please download here.

If you want to talk to someone, get in touch with Gaddum or any of the services mentioned in our Covid update.

Advice from our Child Bereavement Service

The team at Gaddum have put together some advice on how to cope during this difficult time.

This information covers:

  • How to talk to Children and Young People about Coronavirus
  • Telling Children and Young People that someone significant to them has died
  • Recommended reading for Children and Young People

This pack is available by download by clicking the link below.

Gaddum Child Bereavement Coronavirus Advice

For the latest Government advice please visit

Bury Carers Service update-April 2020

Gaddum is sad to announce that from the end of May 2020, we will no longer be providing adult carers support services in Bury due to a change in the management of the contract.

For the last 11 years, Gaddum has provided direct support and advice to over 4,000 unwaged carers in the borough. The service also facilitated a very popular weekly coffee morning at the Mosses Centre which hosted up to 60 carers each week who came together to offer peer support, a friendly face and a place of respite for many.

Gaddum would like to reassure any carers currently being supported by our Bury Carers Service that our service provision will remain unchanged; we will continue to offer telephone advice and support until the end of May. Also, we would like carers to know that the current staff team will be transferred over to the new service provider as part of the change in contract, so initially the team will remain the same.

For any concerns or questions about this please speak to Caroline Malvern, Carers Engagement Co-ordinator at Bury Council on 0161 253 5439 or

Information for clients accessing Gaddum services-April 2020

During the Coronavirus Pandemic, here is information about our services for our clients, partners and the community.

We are continuing to offer advocacy, carers support and therapy services across Greater Manchester. All our buildings are now closed in line with Government Guidance, and all our teams are all currently based off site, and are social distancing.

For the foreseeable future following Government advice, we are working under the following measures:

  • All of our services are now being provided remotely, but still working closely with clients in the best way to support them. This may be over the phone, through email exchanges and texts, or face-to-face through video calling.  We will support any client who maybe struggling due to the impact of Covid19, accessing local and national resources and services as appropriate.
  • All group activities and sessions are postponed until further notice, but we are exploring ways to run groups using online services.
  • Our volunteers are working remotely to support carers in Bury and Salford with telephone support.
  • We are accepting referrals to all our services and re-referrals. New referrals can be emailed to us securely by password protected document, or given over the phone. Please do not post referrals to us. Referral forms can be found on our website.

Information about our services is subject to change – Please contact us directly or follow our social media channels for the latest information.

Our telephone number is unchanged; 0161 834 6069. (option 1; advocacy, option 2; carers support; option 3, therapy services).

Our opening hours are still 9am-5.30pm, Monday-Friday. Our email address is and website is

Keep up to date with us on social media:
Facebook | Instagram | Linked In | Twitter

Yours, Gaddum.

2019 round up

Gaddum has had a busy year supporting the community of Greater Manchester for advocacy, carers and therapy services.

It was decided that a little snapshot of the year video would be nice to share with you, our wonderful clients and supporters.

View our short clip HERE.

Investing in People

Greater Manchester charity, Gaddum is pleased to announce that they have received Investors in People accreditation (IIP).

Gaddum is one of the leading voluntary, community and social enterprise sector organisation for advocacy, carers and therapy services and expertise across Greater Manchester and beyond; by empowering people and enhancing lives through providing high quality, person centred services, and responding to individual needs.

Investors in People is the most successful framework for business improvement through people in the UK. By achieving their accreditation, Gaddum joins an exclusive group of UK employers eligible to use and display the sought-after Investors in People logo and plaque.

This standard defines what it takes to lead, support and manage people well for sustainable results. With a community of 14,000 organisations across 75 countries, successful accreditation against the Standard is the sign of a great employer, an outperforming place to work and a clear commitment to sustained success.

Lynne Stafford, Chief Executive, Gaddum comments;

‘‘It is wonderful news that Gaddum has been accredited with Investors in People. As a health and wellbeing charity, it is essential that we aim for continual improvement of our colleagues and the wider community. This is an exciting time for our charity and a huge achievement for our team”  

Jo Lever, Investors in People Specialist, said:

“We are very pleased for Gaddum who have achieved the Investors in People accreditation, which recognises good performance achieved through integrated people practices. Through effective leadership, Lynne and her Senior Management Team have created an open and collaborative environment for people and are continually seeking to improve on their current practises. They should be proud of their achievement.”

That’s TV

Take a look at our interview on That’s TV Manchester! This was to promote our the work of Manchester Carers Network.


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Our History

Gaddum is one of Manchester’s oldest charities.

Support our Work

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