If there are decisions happening that could change things for you, you should be heard. Gaddum gives you a voice so you can be. By understanding you as an individual, we keep your rights, and what matters most to you protected.

Our Advocacy Service is for the City of Manchester.

This includes

IMCA – Independent Mental Capacity Advocacy (including DOLS)

IMHA – Independent Mental Health Advocacy.

CAA – Care Act Advocacy.

IHCA – Independent Health Complaints Advocacy.

For further information see our website (link below) or for general enquiries please call on 0161 214 3904 or email

Our website is

Manchester Advocacy Hub has introduced a delay to all allocation for Care Act, IMCA and DOLS services. Cases will be allocated based on Care Act and IMCA availability. During this delay time the Hub would like to direct all referrers to the Mental Capacity Act Code of Practice 10.3:

Has the individual who is deemed to lack capacity (after capacity assessment has been carried out) have no one to represent them or no one who is appropriate to consult?

Situations where an urgent decision is needed can proceed without an IMCA being in attendance, therefore decisions made in the best interest of the individual can be made to avoid delay. (10.46/10.47/10.57).

Relating to DOLS, we would encourage that family and friends are in the first instance spoken to regarding the DOLS and Relevant Person’s Representative role.

Download our information leaflets

COMING SOON: Care Act leaflet

Events and Training

We have an outstanding reputation for the events that we organise and the thorough training we offer in the field of social care.

Our History

Our history has reflected the changing needs of Manchester for almost 200 years and makes compelling reading.

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Elizabeth Gaskell, Charles Dickens, Emily Bronte and Winston Churchill have all made donations or given help.