We provide the statutory Advocacy Service for the City of Manchester

This includes

IMCA – Independent Mental Capacity Advocacy (including DOLS)

IMHA – Independent Mental Health Advocacy.

CAA – Care Act Advocacy.

IHCA – Independent Health Complaints Advocacy.

For further information see our website (link below) or for general enquiries please call on 0161 214 3904 or email

Our website is

The Welfare Benefits and Money Advice service supports vulnerable adults in Manchester with issues including benefit checks, applying for benefits and challenging benefit decisions, helping people prioritise and manage their debts, supporting people with grant applications, supporting people who have problems with their utilities and signposting to other relevant organisations. An advice worker can visit people in the community, at home or other locations. The service is funded by United Utilities Trust fund and is free and confidential.

Our service at present does not have capacity to accept further referrals.

Existing clients please contact or please call 0161 214 3904 for further advice and information.

Please note: the Welfare Benefits and Money Advice service is not currently able to represent people at court, for example at benefit appeal tribunals or debt hearings

Please be advised that due to the increasing amount of Care Act, IMCA and DoLS referrals Manchester Advocacy Hub are receiving, we have had to introduce an allocation delay (approx. 6 weeks). This is to ensure that we continue to deliver the highest quality of service. This will be reviewed fortnightly

Download our information leaflets

COMING SOON: Care Act leaflet

Events and Training

We have an outstanding reputation for the events that we organise and the thorough training we offer in the field of social care.

Our History

Our history has reflected the changing needs of Manchester for almost 200 years and makes compelling reading.

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Elizabeth Gaskell, Charles Dickens, Emily Bronte and Winston Churchill have all made donations or given help.