• two adults in a counselling session

Founded in 1833, the Gaddum Centre is a leading provider of services to disadvantaged people in Greater Manchester.
We work with children, adults and families, and offer a range of services, listening, advising and supporting them to a better tomorrow.

Values

At Gaddum we are committed to providing a range of services that go the extra mile. All our work is underpinned by the following values:

Supportive –  we work in partnership with people who use our services, to provide support tailored to their specific needs.

Empowering - we empower people who use our services to develop their confidence and knowledge, with the opportunity to actively improve and sustain their wellbeing.

Professional – we provide confidential people-centred services delivered with accountability and integrity to the highest standards.

Innovative – we seek out creative ways of working to provide quality, sustainable services, responding positively to change and building upon our core strengths of listening, advising, supporting.

Diverse – we recognise and value diversity and the unique needs, experiences and qualities of the people both using and delivering our services.

 

Complaints, Comments, Compliments and Concerns (4 Cs)

The Gaddum Centre aims to provide high quality person-centred services. In order to ensure this we need to take into account the views of those we are here to support. We welcome our service users’ views and will use them to improve our services.

If you would like to give us some feedback on our services you can do this directly with the service you’ve accessed or you can download the form below and send it centrally to: complaints@gaddum.co.uk or post it to: Gaddum House, 6 Great Jackson Street, Manchester, M15 4AX, where they will be collated and used for service development, you can also get a copy of our 4 Cs Policy by emailing the above address or locally at any Gaddum service.

4 Cs feedback form

Equality and Diversity

The Gaddum Centre is committed to providing services which embrace diversity and that promote equality of opportunity. For more information on our commitment to equality and diversity click on this link: Gaddum Commitment to Equality and Diversity or if you would like a copy of Gaddum’s Equality and Diversity Policy you can email the Equality and Diversity Lead to request one: Stacey@gaddum.co.uk

 

Record Keeping

The Gaddum Centre’s aim is to provide its service users with a high quality of service. To do this we need to keep records about you and the service we have provided or are providing. We know that you value your privacy and the security of personal information held about you. For more information about this please click on the link: How we store and use your information

PrintMember-Logo-white

events-and-training_Small_header

We have an outstanding reputation for the events that we organise and the thorough training we offer in the field of social care. Read more >>

 

our-history-small-header

Our history has reflected the changing needs of Manchester for almost 200 years and makes compelling reading.
Read more >>

 

support-our-work-small-header

You will be in good company when you support us. Elizabeth Gaskell, Charles Dickens, Emily Bronte and Winston Churchill have all made donations or given help.
Find out more >>